Returns & Exchanges

At Life Fitness Brands, we are committed to your peak performance; if you are not completely satisfied with your purchase, you can return or exchange eligible gear within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused equipment in its original packaging, ensuring all tags and manuals are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of your return, we will process your refund or ship your exchange within 5-7 business days.